Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

 

To be eligible for a return, your item must be unused, in its original packaging, and in the same condition you received it. Because Meliora Renew is a consumable health supplement, opened or used bottles cannot be returned for health and safety reasons.

 

To start a return, contact us through our Contact page. Items sent back to us without first requesting a return will not be accepted.

 

Refunds: Once we have received and inspected your return, we will let you know whether it was approved. If approved, you will be refunded to your original payment method within 10 business days. Please remember it can take additional time for your bank or card provider to process and post the refund.

 

Damaged or incorrect items: Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

 

Non-returnable items: Certain items cannot be returned, including opened or used supplements, gift cards, and sale items. If you have questions about a specific item, please contact us.